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DeskTeam

AI receptionist for HVAC companies

No heat at 2 am? Your AI answers before they call the next company.

Heat waves and cold snaps bring more calls than any office can pick up. DeskTeam answers every one, sorts emergencies from tune-ups, and books the visit.

An example call: Status: After-hours call · 9:40 pm Valley Comfort Air AI receptionist: Thanks for calling Valley Comfort Air. This call may be recorded, and I'm an AI assistant. How can I help? Caller: Our AC stopped blowing cold, and it's 104 in here. Valley Comfort Air AI receptionist: That sounds miserable. A tech can come tomorrow between 8 and 10 am. Want me to book it? Caller: Yes please. Status: Booked · Tomorrow 8-10 am

Built for HVAC companies

Where it earns its keep

No-heat and no-cool emergencies

It asks the right questions, flags true emergencies and transfers them to your on-call tech.

The seasonal rush

When fifty people call on the first hot day, every one of them gets answered and booked.

Estimates for new systems

Replacement leads from your website get an email within seconds, and two follow-ups if they go quiet.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions HVAC companies ask

Can it tell an emergency from a routine call?+

Yes. You set what counts as urgent, like no heat in winter or no cooling for elderly customers, and it transfers those calls to your on-call number.

Does it know my service area and prices?+

It learns from your website and the rules you add. If something isn't covered, it takes a message instead of guessing.

Will it upsell maintenance plans?+

It can mention a plan when a customer asks. Automated tune-up reminders for past customers are coming soon.

Home services

Also built for

Hear your AI receptionist before you pay a cent

We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.