AI receptionist for restoration companies
When a basement floods, the first company to answer gets the job.
Flooded homeowners call until someone answers. DeskTeam picks up day and night, gets the details, and sends urgent calls straight to your crew.
Built for restoration companies
Where it earns its keep
Active water
Burst pipes and flooding get flagged as urgent and transferred to your on-call crew.
Insurance questions
It collects the claim details and passes insurance questions to your team, as your rules say.
Mold and follow-up inspections
Less urgent calls get an inspection booked into your calendar.
Built to follow the rules
Fast, and careful with your customers
Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.
Only people who reached out
It follows up with people who called you or sent you their details. Never a cold list.
Unsubscribe means stop
Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.
Never floods anyone
At most 3 automated messages a day and 6 a week to one person, however many times they contact you.
Says it's AI
Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.
You're always in the loop
Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.
Won't make things up
It answers from your website and your rules. When it doesn't know, it hands the customer to you.
FAQ
Questions restoration companies ask
Does it handle insurance questions?+
It collects the details and passes insurance questions to you. Your rules decide what it may say.
Do I keep my phone number?+
Yes. You forward calls to your DeskTeam number, all of them or only the ones you miss. Customers keep calling the number they know.
Can it tell an emergency from a routine call?+
Yes. You set what counts as urgent, and those calls go to your on-call number.
Home services
Also built for
Hear your AI receptionist before you pay a cent
We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.