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DeskTeam

AI receptionist for appliance repair companies

A broken fridge can't wait for a callback.

When the fridge or washer dies, customers call around until someone answers. DeskTeam picks up, gets the appliance and brand, and books the visit.

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An example call: Status: Incoming call · 9:30 am FixRight Appliance AI receptionist: Thanks for calling FixRight Appliance. This call may be recorded, and I'm an AI assistant. How can I help? Caller: My fridge stopped cooling. Can someone come today? FixRight Appliance AI receptionist: A tech can be there between 1 and 3 pm today. Should I book it? Caller: Yes please. Status: Booked · Today 1-3 pm

Built for appliance repair companies

Where it earns its keep

Same-day repairs

Urgent repairs get your next opening, including today when you have one.

The right details

It asks for the appliance, brand and problem, so your tech arrives prepared.

After the job

Every customer gets an email asking for a Google review.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions appliance repair companies ask

Can it tell me the brand and model before I arrive?+

Yes. It asks for them and includes them in the booking.

Does it work with my calendar?+

It books into Google Calendar and only offers times you're free.

Can it help with Google reviews?+

Yes. After each job, it emails the customer your Google review link, then one reminder. Every customer gets the same honest ask.

Home services

Also built for

HVACPlumbingElectricalRoofingGarage doorPest controlLandscaping & lawn careCleaning servicesLocksmithsWater damage restorationPool serviceHandyman servicesPaintersAll industries

Hear your AI receptionist before you pay a cent

We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.

Get a free custom demo