AI receptionist for personal injury firms
Accident victims call the first firm that answers. Be that firm.
Injury cases often start with a late-night call, and callers hang up on voicemail. DeskTeam answers, takes the intake basics and books the consultation.
Built for personal injury firms
Where it earns its keep
After-hours intake
Calls at night and on weekends get answered and a consultation booked.
Web inquiries
Website leads get an email within seconds, with two follow-ups if they go quiet.
Urgent calls
You decide which calls count as urgent, and those go to your intake team right away.
Built to follow the rules
Fast, and careful with your customers
Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.
Only people who reached out
It follows up with people who called you or sent you their details. Never a cold list.
Unsubscribe means stop
Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.
Never floods anyone
At most 3 automated messages a day and 6 a week to one person, however many times they contact you.
Says it's AI
Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.
You're always in the loop
Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.
Won't make things up
It answers from your website and your rules. When it doesn't know, it hands the customer to you.
FAQ
Questions personal injury firms ask
Will it give legal advice?+
No. It never gives legal advice. It takes the caller's name, number and a short description, and books a consultation or passes a message to your team.
Do I keep my phone number?+
Yes. You forward calls to your DeskTeam number, all of them or only the ones you miss. Customers keep calling the number they know.
Does it work with my calendar?+
It books into Google Calendar and only offers times you're free.
Law firms (intake)
Also built for
Hear your AI receptionist before you pay a cent
We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.