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DeskTeam

AI receptionist for auto repair shops

Your techs stay under the hood. Your AI books the next car.

Service advisors can't answer every call when the shop is full. DeskTeam picks up, answers questions from your website and books the drop-off.

An example call: Status: Incoming call · 8:20 am Main Street Auto AI receptionist: Thanks for calling Main Street Auto. This call may be recorded, and I'm an AI assistant. How can I help? Caller: My check engine light is on. Can you look at it today? Main Street Auto AI receptionist: We can take it at 10 am or 1 pm today for a diagnostic. Which works? Caller: 10 am. Status: Booked · Today 10 am diagnostic

Built for auto repair shops

Where it earns its keep

A full shop

Every call gets answered while your team works on cars.

Estimates and diagnostics

Callers book a diagnostic or body work estimate straight into your calendar.

Status calls

It takes a message with the customer's name and car, so your advisor calls back once.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions auto repair shops ask

Can it tell customers when their car is ready?+

Not yet. It can't see your shop software, so it takes a message and your advisor calls back.

Does it work with my calendar?+

It books into Google Calendar and only offers times you're free.

Can it help with Google reviews?+

Yes. After each job, it emails the customer your Google review link, then one reminder. Every customer gets the same honest ask.

Auto & other local services

Also built for

Hear your AI receptionist before you pay a cent

We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.